UPDATING ANDROID OS

ANDROID LOLLIPOP UPDATE FOR ASTER, ASTER T AND PRE-2016 SIGNATURE TOUCH PHONES

Vertu is pleased to announce an operation system update to Android 5.1.1 Lollipop for Aster, Aster T and pre-2016 Signature Touch smartphone models. This OS update will bring visual improvements to make usage easier, smoother graphics, more interactive notifications and improved security & protection.

Please note, it is a major update to go from Android KitKat to Lollipop so we strongly recommend that you backup your important information, for example your contacts, messages and photos. Always ensure your Vertu phone has Wifi connectivity and is connected to a wall charger.

The software installation could take up to an hour, during which the phone will not be usable, so please plan for a suitable schedule to proceed. If you need any help or have any questions, contact our Customer Service Team or visit your local boutique where our staff will be happy to help.

STEP 1

You may have received a notification on your phone that a software update is available or discover so when you did a manual check by pressing SETTINGS> About phone> System Update> Check Now.
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STEP 2

The software package required to be downloaded is more than 300 MB in size, hence it is advisable to have WIFI connectivity to avoid excessive data charges.
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STEP 3

Upon successful download, the software package will need to be installed on the phone. It is advisable that a power charging source is available and a suitable time and place be planned for this session. The software installation could take up to 20 minutes and the phone will not be usable during this time.

1. Connect phone to a power charger.
2. Press Restart and Install as displayed on the screen

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